amazon account suspended unusual activity
After this, I tried to use my new amazon account to get a free audiobook, my acount was locked instantly and I was asked to provide the billing details of my payment method. Your Amazon.com order cannot be shipped Lenny, None of this applies to me my account as a buyer for a small business has been suspended for 15 days or so now. For example, if you are asked to verify your billing address and you can’t do so, I am afraid your account may be gone. I tried twitter, Amazon customer support and writing to all executives but received no reply from everywhere. I just hope Amazon could give me some proof that I can get my refund back. The content of the email was very simple. Now i cannot sign in to the account and it shows no valid account can be found with this email address. http://www.amazon.com/gc-legal But time is passing and they haven't sent anything and I'm getting worried. When you are fully ready, use the following steps to reply to them. I uploaded the receipt to the form online that I saw when trying to login. However, they have no right to seize your money. Amazon account has been suspended because of unauthorized activity. 1. And to round it up, you can hit a vicious cycle with this email from Amazon. Thank you. I opened an account on Amazon and filled in my bank account details for the 30days free trial. If the site where I’ve bought the cards is a 3rd party store. I don’t know what else to do? There is a very tiny line between getting this email and not getting a response from Jeff or another executive altogether. Alternatively, when you want to buy electronics, use your credit card/atm to buy it. Is your billing address and shipping address in the USA? If you changed your address, may be it’s a good idea to temporary not shopping on Amazon before you have new card statements with the new address. I think your account has been compromised by some bad guys. They wouldn’t listen to what I was saying. What can I do to open a new account? If you get an unusual call from Amazon or another business alerting you of a potential security breach, use caution when providing any information. You may be lucky with UK or Germany amazon though. You can find out why your account has been suspended by checking your Performance Notifications within Seller Central. If that doesn’t work, you can sue them. Hi Lemmy, I figured that would be the case. Thanks. Therefore, we suggest you carefully review recent credit card statements to check for any unusual activity or unauthorized charges. Please contact us for further concerns.”. , I am also the first time a user to shop on Amazon in the United States. Before I was using Google pay(tej) for payment. Should I give up? My gift card balance of about #400 is still there though.. Can I go ahead and reorder with it? You must change your IP address to have a chance. Note: Sadly, amazon has blocked email access to all their executives except Jeff Bezos. We took these actions because either the Amazon Gift Card or the Amazon Gift Card balance you are using is in violation of Terms and Conditions. Secondly, you don’t need to send multiple emails. In the same way you should avoid altering the document you are sending to Amazon. Hello, NO One at AMazon will tell me what that means exactly. If they ever opened it for you again, please don’t buy such high end items with a gift card any more. @Melissa H: Your card seller should give you that refund. You can find our fax number on the Amazon.com Help page: If you believe we took this action in error, please send the gift card purchase receipt, or other documentation such as an email from the sender, to back up all the Amazon Gift Cards used to place the order 111-000000-9111111 to our secure fax line. So I opened an Amazon account yesterday for the first time and ordered a phone for £200. Please don’t be restless, You can take some time off to calm. With no official information from Amazon, you have to look to the communityfor first-hand accounts of Amazon deleting or blocking reviews for a product. http://www.amazon.com/gc-legal, Account Specialist Noteworthy, Amazon has a platform for those who want to buy for business. Sincerely, Just make sure you present very information required of you, I just received automated response from amazon specialist, but still waiting for there real message, No, I don’t open my account with email, I used phone number to register that’s why I didn’t get there message through email but have message the address you gave me and still waiting for reply. Seller and Business Account Owners should Avoid using the same EIN/ITIN/SNN when opening another seller or business account. Seattle, WA 98109-5210 At present, my new account has not been shopping, but the locked account is also a new account, indicating that it has been registered for a year. @mansoo: start by contacting amazon on twitter, My Amazon main buyer account is closed accidentally by a mistake when I called to customer service requesting for an account closure in UK. If anyone directly or indirectly related to you has a closed account, please don’t ship to such a name or address. -- Created at 13/09/2020, 61 Replies - Dost and Dimes -- India's Fastest growing Online Shopping Community to find Hottest deals, Coupon codes and Freebies. I don't even mind losing the gift card balance I still had if that was the issue. @truong: can you please explain better what you mean? i think your ip address gave you out. I’d appreciate any information that can help on how to go about it. Stop modifying or changing billing and shipping address Arbitrarily. Then they responded to an email like this To compound your login problems, no matter how many times you try to reset your password, it won’t just work. We have suspended your orders and Amazon account because we detected unusual activity on it. Artificial intelligence is utilized by Amazon dwells on metrics already put in place. Can you please answer the following questions? Amazon Account Specialist rejected my other proofs and warning that they will close my account if they don’t receive the card statement they requested. E.g if you have been ordering… 20usd to 100. The truth is that all other things being equal, your gift card balance shouldn’t be pending after 30 minutes. Reviews for a product are blocked. This way, even if your account is suspended, your items might have shipped. Even if you place an order via the app, it will get canceled and you will receive an autoresponder. If you have been an old obedient and compliant Amazon customer prior to this recent development, there is a high chance that my tips will help you. so, you need a new phone. I was just naive; my expectations were, I’ll just load the gift cards and boom! And I guess from there waiting for their response before calling and taking further steps. Or simply just open a new account? It is difficult because you need to give your best and pray that it is enough. If you are here, definitely you or someone dear to you is having a suspended Amazon account. The fortunate part is that the card issuer representative is so nice and helpful to change my statement cycle which could help me to get my next statement sooner, but that still need a few days. I was so upset because I have give them all the receipts and yet why they are still asking me. Amazon gave me a * digit code. Similarly, don’t use a hacked credit card, a stolen one, or a virtual cc on your Amazon account. I have no job in China, and the bank basically refuses to apply for credit card (I never purchased mobile phone or mobile phone accessories). Although I remembered that it was about time they wanted to charge my card for the prime subscription. You are unable to access your account, use any Prime benefits, or place orders until you confirm details related to your payment method. https://twitter.com/AmazonHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor I’ll try and send them a few emails to see what they can do for me. I’ve only had items shipped to my home address. let us hope it is recoverable. If you are In Certain Countries, Forget About Using Giftcard, Reinstate Amazon’s Buyer Account That was Closed By Amazon the Easiest Way, Things to avoid when Contacting Amazon to open your account, Normal Steps to Reinstate Suspended Amazon’s Personal/Buyer Account, What to do when Amazon Account Specialists refuse to Reopen/Reinstate/ your Account, How to prepare before sending a message to Jeff Bezos to reopen your account, Things to Include when writing to Amazon Executive for an appeal to restore your Account, How to compose the Appeal email to send to Jeff Bezos & Co, How to compose the letter/email that you want to send to Jeff Bezos, What to write in the body of your message to Jeff. Unfortunately, machine learning is not yet perfect as a result, there are bound to be mistaken. Thanks. Over the past few weeks, multiple sellers reported getting a notification about having their Amazon Payments Account already activated, only to find it still suspended so what you are experiencing is nothing unusual. But at the end of the call some wil say this and I quote. Please be consistent with your buying behavior. Make sure the cc on your acc bears your details. The first email stated they cancelled all my order. Then attach last night’s email content And don’t return items for the fun of it. Since sending money by WU or MG is too expensive, I decided to buy an Amazon gift card from my own account and send it to her. Disobedience can be costly. Would it help if I purchased data for my iPad and used that instead of my hotspot from my iPhone? Help page: If you believe we took this action in error, please send the gift card purchase receipt, or other documentation such as an email from the sender, to back up all the Amazon Gift Cards used to place the order – to our secure fax line. That’s why she wasn’t spared. I just want to thank you for posting this article and I felt a sense of hope attempting all the different options. I’ll keep you posted! I need to know what to do. Then I searched this article on Google and decided to email Jeff. Another difference is that because Seller accounts receive money from Amazon through sales, they are regulated more closely than Buyer accounts. First on this list of this country is Nigeria. @Meems: It’s our world against Amazon’s. I don’t know how to prove my innocence & naivety to Amazon amidst all these country stereotype and odds. Amazon will never ask you for remote access to your device e.g. This post explains how to Reinstate Suspended Amazon Buyer Account. Your Amazon.com account has been closed Please note that buying Amazon.com gift cards by unauthorized third parties, and sold or transfer-for-value of Amazon.com gift cards is a violation of our terms. Use the Fastest shipping available if you are not an Amazon prime member, 7.